Privacy Policy
At Barley Local Guides, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website, or interact with us in any capacity.
Information We Collect We collect personal information that you voluntarily provide to us when booking tours, subscribing to newsletters, or contacting us. This includes your name, email address, phone number, and payment information. We also gather non-personal data such as browser type, IP address, and browsing behaviour through cookies and similar technologies.
How We Use Your Information Your data is used to process bookings, communicate tour details, send promotional offers (if you have consented), and improve our services. We never sell or rent your personal information to third parties.
Data Sharing and Disclosure We may share your information with trusted third-party service providers who assist in payment processing, marketing, or hosting our website. All partners are obligated to maintain confidentiality and comply with data protection laws.
Your Rights You have the right to access, correct, or delete your personal data at any time. You can also object to or restrict certain processing activities and withdraw consent where applicable. To exercise these rights, please contact us at [email protected].
Data Security We employ robust security measures, including encryption and secure servers, to protect your data against unauthorised access, alteration, or disclosure. Our team regularly reviews security practices to maintain high standards.
Data Retention We retain your personal data only as long as necessary for the purposes outlined or to comply with legal obligations. When no longer required, data is securely deleted or anonymised.
Cookies and Tracking We use cookies to enhance your browsing experience, analyse traffic, and deliver targeted advertising. For detailed information, please see our Cookie Policy below.
Children’s Privacy Our services are not intended for children under 13 years old. We do not knowingly collect personal data from children without parental consent.
Changes to This Policy We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. We encourage you to review it regularly.
If you have any questions or concerns about your privacy, please contact our Data Protection Officer at [email protected].
Thank you for trusting Barley Local Guides with your personal information.
Contact
Questions about this policy can be sent to [email protected] or by post to Barley Local Guides, 15 St Mary's Gate, Derby, DE1 3JT, United Kingdom.